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Accepts Responsibility Behaviours
1. Tell me about a most challenging project that you managed in the past year and what you did to meet this challenge.
2. Give me an example of a problem you had that others had tried to solve unsuccessfully and how you handled this situation.
3. Tell me about a particularly frustrating individual or situation and how you handled them.
Achievement Orientation Behaviours
1. Tell me about a most challenging assignment that you managed in the past year and what you did to meet this challenge.
2. Give me an example of a situation in which you turned a potential problem into an opportunity and how you did it.
3. Tell me about a time when you felt particularly effective in establishing or maintaining a business relationship with a client.
Analytical/ Systems Thinking Behaviours
1. Tell me how you approached a most difficult or challenging project that you had to solve.
2. Give me an example of a situation where you had to handle a project that was unlike anything you had ever had to do.
3. Tell me about a time when your team had to complete a most challenging project.
Applied Innovation Behaviours
1. Tell me how you approached a most difficult or challenging project that you had to solve.
2. Recall and share with me about a situation where your team's performance was below standards and how you handled it.
3. Tell me about a problem you had that others had tried to solve unsuccessfully and how you handled this situation.
Business Acumen Behaviours
1. Tell me about a time when you had to accomplish something that had a tight deadline and where you had to accomplish many things at once.
2. Tell me about a most challenging assignment that you had in the past year and how you handled this challenge.
3. Describe a time when you had to decide what to do about a business situation where no guidelines existed or no precedents had been set.
Change Leadership Behaviours
1. Tell me about a particularly frustrating individual or situation and how you handled them.
2. Tell me about a most challenging assignment that you had in the past year and how you handled this challenge.
3. Tell me about a business situation where circumstances changed and you had to change your plans.
Conceptual/ Strategic Thinking Behaviours
1. Tell me how you approached a most difficult or challenging project that you had to solve.
2. Describe to me a time when you became the manager of a new project or department and how you handled it.
3. Tell me about a complicated project for which you had to manage multiple tasks.
Concern for Order and Quality Behaviours
1. Explain to me about a project that had a tight deadline and where you needed to multi-task.
2. Tell me about a time when you became the manager of a new project or department and how you handled it.
3. Tell me about a most challenging project that you managed in the past year and what you did to meet this challenge.
Continuous Learning/ Improvement Behaviours
1. Explain to me about a project that had a tight deadline and where you needed to multi-task.
2. Tell me about a time when you became the manager of a new project or department that you were not familiar with and how you handled it.
3. Tell me about a most challenging project that you managed in the past year and what you did to meet this challenge.
Courage and Self-Confidence Behaviours
1. Tell me about a crisis or an emergency and how you handled it.
2. Describe to me a time when you had to make a critical decision in the absence of corporate guidelines or precedents and what you did.
3. Explain to me about a project that had a tight deadline and where you needed to multi-task.
Customer/Client Service Focus Behaviours
1. Describe to me a time when you turned around a very angry client and how you did it.
2. Give me an example of a particularly difficult situation involving an external client and how you handled it.
3. Tell me about a time when you felt particularly effective in establishing or maintaining a business relationship with a client.
Developing Others/Coaching Behaviours
1. Recall and share with me a time when you managed a team whose prior performance had been below standards.
2. Describe a situation where a new employee was not performing to standard and how you handled it.
3. Tell me about a time when your team had to complete a most challenging project.
Direction/ Accountability Clarity Behaviours
1. Recall and share with me a time when you managed a team whose prior performance had been below standards.
2. Describe a situation where a new employee was not performing to standard and how you handled it.
3. Tell me about a time when your team had to complete a most challenging project without proper direction from your leaders.
Financial Understanding Behaviours
1. Recall and share with me a time when you managed a team whose prior performance was poor versus the competition.
2. Describe a situation where a new product was not performing and how you handled it.
3. Tell me about a time when your team had to complete a most challenging project to sell others on new business opportunities.
Flexible, Resilient and Resourceful Behaviours
1. Describe an especially frustrating team member or situation you had to deal with.
2. Describe one of the most challenging assignments you have had in the past year and what you did to meet this challenge.
3. Tell me about a time where circumstances changed and you could no longer do what you had planned initially.
Impact and Influence Behaviours
1. Tell me about a most challenging project that you managed in the past year and how you handled this challenge.
2. Describe to me a time when you managed a group of people whose prior performance had not been to standards.
3. Tell me about a particularly frustrating individual or situation and how you handled them.
Information Seeking Behaviours
1. Tell me about a most challenging project where quality was of the utmost importance.
2. Describe to me a time when you had to solve a particularly challenging or difficult problem.
3. Tell me about a complicated project where you had to manage many tasks at once.
Initiative Behaviours
1. Tell me about a most challenging project that you managed in the past year and how you handled this challenge.
2. Describe to me a time when you felt particularly effective at establishing and maintaining a business relationship with a customer.
3. Tell me about a situation in which you recognized a potential problem as an opportunity. What did you do?
Integrity Behaviours
1. Tell me about a most challenging project that you managed in the past year and how you handled this challenge in spite of the fact that you encountered much resistance.
2. Describe to me a time when you managed a group of people whose prior performance had not been to standards.
3. Tell me about a particularly frustrating high performer and how you handled him/her.
Listen, Understand and Respond Behaviours
1. Tell me about a time when you introduced a significant change in your department.
2. Tell me about a particularly frustrating individual or situation and how you handled them.
3. Describe a situation where things did not go as planned and what you did.
Market/ Environmental Awareness Behaviours
1. Tell me about a time when you introduced a significant change in your department due to current market conditions.
2. Tell me about a particularly frustrating situation where you had multiple top priorities and how you handled them.
3. Describe a situation where things did not go as planned and what you did to uncover unusual sources of information.